Dealing with Difficult People

by Julie Hay

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Aiming to show the reader how to deal effectively with others in the workplace, this text examines: how to build rapport and get on someone else's wavelength; maintaining good relationships; effective channels of communication, and when to use them; working styles, and how they help and hinder us; and motivating yourself and others, and persuasion and leadership styles for maximum motivation and impact.
  • ISBN13 9780952196440
  • Publish Date 1 May 1998
  • Publish Status Out of Print
  • Out of Print 30 June 2021
  • Publish Country GB
  • Imprint Sherwood Publishing
  • Format Paperback
  • Pages 72
  • Language English