Quality without Tears: The Art of Hassle-Free Management

by Philip B Crosby

• ISBN10: 0070145571
• ISBN13: 9780070145573
• Publish Date: 1 August 1988 (first published 1 December 1986)
• Publish Status: Out of Print
• Out of Print: 5 April 2008
• Publish Country: US
• Publisher: McGraw-Hill Education - Europe
• Imprint: McGraw-Hill Inc.,US
• Format: Hardcover
• Language: English