Enhance customer service at all levels of your organisation with these two volumes of 20 ready-to-use training workshops.
Each workshop includes detailed trainers notes, slideshow, and participant handouts. All materials are fully reproducible which makes them an excellent value for your training dollar!
- Training Objectives
- Develop the core skills at the root of good service
- Overcome common service problem areas
- Enhance the quality of service at all levels of an organisation
- ISBN13 9781610142908
- Publish Date 30 September 2013
- Publish Status Active
- Publish Country US
- Imprint HRD Press Inc.,U.S.
- Format Paperback
- Pages 479
- Language English