Communication skills are fundamental to effective social work practice.
Accessible and easy-to-read, Mastering Communication in Social Work is designed to help you develop these essential skills. It explores the basics of how communication works, the factors that influence how effectively you attend to and convey information, and how you can improve your communication. Particular attention is given to the challenges posed by difficult clients and the cultural dimensions of communication. Gast and Bailey put forward a reflective model for practice designed help you break bad habits and develop a wider repertoire of communication behaviours. Practice vignettes and exercises for the reader are included throughout.
This book is essential reading for social work students, practitioners, managers, practice teachers and assessors, and trainers, as well as those in allied professions.
- ISBN10 1306808685
- ISBN13 9781306808682
- Publish Date 1 January 2014
- Publish Status Active
- Out of Print 9 June 2015
- Publish Country US
- Imprint Jessica Kingsley Publishers
- Language English