Improving Your Customer Service: An Assessor Guide to Customer Service at NVQ/SVQ Levels 2 + 3

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  • ISBN10 095390282X
  • ISBN13 9780953902828
  • Publish Date October 2000
  • Publish Status Out of Print
  • Out of Print 4 February 2008
  • Publish Country GB
  • Imprint Institute of Customer Service
  • Format Paperback
  • Pages 39
  • Language English