This book aims to develop an awareness of the underpinning theories of quality as applicable to leisure and tourism,including its characteristics and typology. Suitable for students and researchers, it shows how to evaluate critically the numerous quality management systems and techniques available within the context of the leisure and tourism business environment.
- ISBN10 0851995411
- ISBN13 9780851995410
- Publish Date 10 March 2003 (first published 1 January 2003)
- Publish Status Out of Print
- Out of Print 22 December 2016
- Publish Country GB
- Imprint CABI Publishing
- Format Paperback
- Pages 256
- Language English