Achieving ISO/IEC 20000 - Keeping the Service Going

by Jenny Dugmore and Shirley Lacy

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  • ISBN10 0580446409
  • ISBN13 9780580446405
  • Publish Date 13 January 2006
  • Publish Status Out of Print
  • Out of Print 9 July 2012
  • Publish Country GB
  • Imprint BSI Standards
  • Format Paperback
  • Pages 122
  • Language English