Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

by Charles Kenney

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For decades, the manufacturing industry has employed the Toyota Production System � the most powerful production method in the world � to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compe
  • ISBN13 9781439863091
  • Publish Date 8 November 2010
  • Publish Status Active
  • Publish Country US
  • Publisher Taylor & Francis Inc
  • Imprint Productivity Press
  • Format eBook
  • Pages 248
  • Language English