The authors offer proven skills, training, and educational applications that develop individual employee thinking for total quality management, ISO 9000, or other quality-team business programs. It develops the great potential of using cognitive-based learning to empower people for quality and workplace leadership, systems that move beyond traditional behavior-based training techniques. The authors explain what can and cannot be done to increase creative thinking, insight, and adult intelligence. They provide bottom-line measures for assessing the effectiveness of training procedures and show how a commitment to substantive life-long employee education can build a stronger business and corporate presence in the marketplace of the future.
- ISBN10 0275954501
- ISBN13 9780275954505
- Publish Date 30 October 1995 (first published 20 June 1994)
- Publish Status Out of Print
- Out of Print 13 July 2021
- Publish Country US
- Publisher ABC-CLIO
- Imprint Praeger Publishers Inc
- Format Paperback
- Pages 288
- Language English