The Call Center Dictionary: The Complete Guide to Call Center and Customer Support Technology Solutions

by Madelin Bodin and Keith Dawson

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  • ISBN10 6611120467
  • ISBN13 9786611120467
  • Publish Date 3 January 2002 (first published December 1999)
  • Publish Status Active
  • Out of Print 27 September 2011
  • Publish Country US
  • Imprint Elsevier Science & Technology
  • Format eBook
  • Pages 227
  • Language English