South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace (Technology, Work and Globalization)

by Leslie P. Willcocks, Mary C. Lacity, and A Craig

0 ratings • 0 reviews • 0 shelved
Book cover for South Africa’s BPO Service Advantage
Shelve It

Bookhype may earn a small commission from qualifying purchases. Full disclosure.

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.
  • ISBN13 9781137474049
  • Publish Date 12 February 2015
  • Publish Status Active
  • Publish Country GB
  • Imprint Palgrave Macmillan
  • Format Hardcover
  • Pages 211
  • Language English