Invaluable for IT professionals who have an ITIL Manager’s Certificate in IT Service Management and wish to bridge the gap between their existing qualification and ITIL V3 Expert in IT Service Management. The main focus of the book is the NEW content in ITIL V3 and the material that has changed. The book is closely aligned to the structure of the syllabus and can either be used as a learning aid for self study or as a revision aid within an accredited training course. An ITIL® Licensed Product.
- ISBN10 1780170300
- ISBN13 9781780170305
- Publish Date 28 February 2010
- Publish Status Permanently Withdrawn
- Out of Print 21 December 2011
- Publish Country GB
- Publisher BCS Learning & Development Limited
- Imprint BCS, The Chartered Institute for IT
- Format eBook (EPUB)
- Pages 150
- Language English
- URL http://bcs.org/books/managersbridge