Written for sales professionals, this text outlines a successful sales negotiation process: win-win sales practices; good planning and preparation, strong face-to-face communication skills; and adequate follow-up. It contains negotiating scenarios and dialogues, and a range of tools, including planner sheets, skills checklists and self-rating sheets.
- ISBN10 0814479308
- ISBN13 9780814479308
- Publish Date 25 November 1996
- Publish Status Out of Print
- Out of Print 29 September 2000
- Publish Country US
- Publisher HarperCollins Focus
- Imprint Amacom
- Format Paperback
- Pages 192
- Language English