Many managers think that the "big three" quality standards - ISO 9000, the Deming and the Baldrige - are only for companies trying to win prizes or pass the test. This book shows how to take advantage of these three models by using them as guidelines for promoting or increasing quality - even without applying for a prize or certification.
- ISBN10 0814451055
- ISBN13 9780814451052
- Publish Date 1 March 1994
- Publish Status Out of Print
- Out of Print 22 June 2021
- Publish Country US
- Publisher HarperCollins Focus
- Imprint Amacom
- Format Hardcover
- Pages 143
- Language English