This title is a comprehensive introduction to the modern hospitality industry and should help the reader develop a solid basis for a hospitality career by covering all aspects of the industry. Every chapter includes learning tools to help make learning easy. Chapter objectives pinpoint the learning aims for each chapter; activities provide practical exercises to test skills and knowledge; and case studies explore workplace situations. Discussion questions help develop understanding of each case and encourage independent thinking. The book is divided into five sections, each is written with competency-based training in mind.
- ISBN10 1862505241
- ISBN13 9781862505247
- Publish Date 16 November 2002 (first published 31 August 1996)
- Publish Status Active
- Publish Country AU
- Imprint Hospitality Press
- Edition 2nd Revised edition
- Format Paperback
- Pages 342
- Language English