Crisis Communication in Canada

by Duncan Koerber

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Private companies that respond poorly to a crisis may go bankrupt, wiping out investments and jobs. Charities that respond poorly to a crisis may lose donations, ending support for the most vulnerable. Professional athletes, religious leaders, CEOs, and politicians who respond poorly to a crisis may lose their long-standing careers and the respect of their colleagues, supporters, fans, and customers. This book offers both theory and practical help for organizations and professionals to deal effectively with crises.


Crisis communication lessons have typically been the purview of public relations professionals. However, since the 1990s there has been...Read more
  • ISBN10 1442609230
  • ISBN13 9781442609235
  • Publish Date 25 October 2017
  • Publish Status Active
  • Publish Country CA
  • Imprint University of Toronto Press
  • Format Hardcover
  • Pages 288
  • Language English
9781442609228
9781442609228
Paperback