Asking the right questions to internal and external customers is the key to boosting business. This guide provides answers on how to do it now to improve: company performance; customer services and relationship; and staff satisfaction. It includes relevant examples from across the organization.
- ISBN10 027361181X
- ISBN13 9780273611813
- Publish Date 30 March 1995
- Publish Status Out of Print
- Out of Print 31 October 2009
- Publish Country GB
- Imprint Financial Times Prentice Hall
- Format Paperback
- Pages 240
- Language English