This is a guide to building good service on the Web. It provides a blueprint of ready-to-implement ideas and solutions for how to provide great service in cyberspace.
- ISBN10 0814424635
- ISBN13 9780814424636
- Publish Date 1 October 2000
- Publish Status Unknown
- Out of Print 11 April 2013
- Publish Country US
- Publisher HarperCollins Focus
- Imprint Amacom
- Format eBook
- Language English