Some of the most common training challenges require quick and adaptable training solutions. This mini Toolkit provides just such a tool.
Organisational performance hinges on the way people interact and their ability to communicate clearly, honestly, openly and confidently. Assertiveness is not easily achieved: many employees lack the self confidence needed, while others mistake assertiveness for agression, errors that can lead to ineffective communication.
This resource contains 14 tried and tested activities suitable for a range of learning styles. It also offers practical techniques for assertive behaviour that can be applied in the workplace and beyond. Employing a cognitive approach to assertiveness, the toolkit encourages self analysis and will benefit any trainer, employee and organisation that uses it.
This resource is designed for anyone required to run a training course in assertiveness. It provides a comprehensive grounding in the subject and includes a host of new ideas that can be added to existing portfolios. It is fully adaptable for different training needs and all of the content can be downloaded making it the ideal resource for your training course.
- ISBN10 1789662834
- ISBN13 9781789662832
- Publish Date 16 April 2008 (first published 21 February 1997)
- Publish Status Active
- Publish Country GB
- Imprint Kogan Page Ltd
- Format eBook
- Pages 114
- Language English