Taking Care of Business: 101 Ways to Keep Your Customers Coming Back (Without Whining, Groveling or Giving Away the Store)

by Dick Schaaf and Ron Zemke

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  • ISBN10 0943210070
  • ISBN13 9780943210070
  • Publish Date 1 December 1998
  • Publish Status Unknown
  • Publish Country US
  • Imprint HRD Press
  • Format Hardcover
  • Pages 127
  • Language English