After completing this course, you'll have the skills to build and maintain long-term customer relationships, handle difficult people, and overcome barriers to customer satisfaction.
- ISBN10 1560520841
- ISBN13 9781560520849
- Publish Date 10 May 1995 (first published 1 September 1988)
- Publish Status Active
- Publish Country US
- Imprint Crisp Publications Inc
- Edition 2nd Revised edition
- Format Paperback
- Pages 120
- Language English