This book contains some 60 assignments and guidelines on communication for students taking courses in travel and tourism. The exercises give practice in written, analytical and oral skills, and are designed to promote the confident and successful communication so important in the travel and tourism industry, In preparation for the assignment work, advice is given on essential skills such as using the telephone, coping with visitors' problems, report writing and applying for a job. The assignments are set in practical contexts and use a wide variety of stimulus materials including advertisements, travel brochures, maps and forms. Some of the assignments include role-plays which rehearse students for real situations that they will face.
- ISBN10 0713177691
- ISBN13 9780713177695
- Publish Date 1 December 1988
- Publish Status Transferred
- Out of Print 17 August 2001
- Publish Country GB
- Publisher Hodder Arnold
- Imprint Hodder Arnold H&S
- Format Paperback
- Pages 64
- Language English