Service Magic: The Art of Amazing Your Customers

by Ron Zemke and Chip Bell

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  • ISBN10 0793164672
  • ISBN13 9780793164677
  • Publish Date 22 April 2003
  • Publish Status Out of Stock
  • Out of Print 3 June 2008
  • Publish Country US
  • Publisher Kaplan AEC Education
  • Imprint Kaplan Business
  • Format Paperback (US Trade)
  • Pages 272
  • Language English