Achieving ISO/IEC 20000 - Integrated Service Management

by Jenny Dugmore and Shirley Lacy

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  • ISBN10 0580446425
  • ISBN13 9780580446429
  • Publish Date 28 February 2006
  • Publish Status Active
  • Publish Country GB
  • Imprint BSI Standards
  • Format Paperback
  • Pages 127
  • Language English