Many parts managers underestimate the business management expertise, combined with parts knowledge, that is required to efficiently operate a parts department. Author Gary Naples brings twenty years of parts management experience to By the Numbers: Principles of Automotive Parts Management.
This book presents basic parts management principles, along with business and personnel management techniques, in an easy-to-understand format. Each chapter begins with an ""illustrative case"" which describes a typical situation (pertinent to the chapter's theme) that could occur in ""real-world"" parts departments.
- ISBN13 9781560915201
- Publish Date 1 August 1994
- Publish Status Active
- Publish Country US
- Imprint SAE International
- Format Paperback
- Pages 224
- Language English