Introduction to the ISO/IEC 20000 Series: IT Service Management

by Jenny Dugmore and Shirley Lacy

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  • ISBN10 0580728463
  • ISBN13 9780580728464
  • Publish Date 30 June 2011
  • Publish Status Active
  • Publish Country GB
  • Publisher BSI Standards
  • Imprint BSI British Standards Institution
  • Format Paperback
  • Pages 240
  • Language English