Achieving ISO/IEC 20000

by Jenny Dugmore and Shirley Lacy

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  • ISBN10 0580446395
  • ISBN13 9780580446399
  • Publish Date 31 March 2006 (first published 22 March 2006)
  • Publish Status Active
  • Publish Country GB
  • Imprint BSI Standards
  • Format Paperback
  • Pages 113
  • Language English