It is imperative that an auditor effectively guides an organization through a process of meeting ISO 9000 compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This book introduces a radical new approach that teaches the auditor how to add value, deliver business benefits and become a partner with the organization's management team.This book offers a proven effective questioning technique, structured around key business processes and linked to.
- ISBN10 6611024441
- ISBN13 9786611024444
- Publish Date 31 July 2002
- Publish Status Active
- Out of Print 22 June 2011
- Publish Country US
- Imprint Elsevier Science & Technology
- Format eBook
- Pages 160
- Language English