This practical text supports the learning and application of communication and basic counselling and enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills, support a helping and respectful approach to clients.
- ISBN13 9780230537866
- Publish Date 24 October 2007 (first published 2 November 1999)
- Publish Status Out of Print
- Out of Print 12 March 2021
- Publish Country GB
- Imprint Palgrave
- Edition 2nd ed. 2007
- Format Paperback
- Pages 296
- Language English