Zero Time: Providing Instant Customer Value - Every Time, All the Time

by Raymond T. Yeh, Keri E. Pearlson, and George Kozmetsky

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Book cover for Zero Time

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In the superfast world of the 21st century, businesses must react instantaneously. Being a zero-time company involves more than compressing time - it's about providing value for every customer at every opportunity. To achieve this, firms must be willing to restructure and compress relationships: they must take advantage of all that the digital world has to offer. To put it simply, without the Internet, you can't be in zero time. With case studies from companies like Intel, GE and Cisco, this book identifies five key disciplines companies must adopt in order to remain competitive. It aims to enable companies to do business and evolve in the 21st century, where time is the key variable driving all others.
  • ISBN10 0471382450
  • ISBN13 9780471382454
  • Publish Date 7 August 2000
  • Publish Status Out of Stock
  • Out of Print 6 June 2002
  • Publish Country US
  • Imprint John Wiley & Sons Inc
  • Format Hardcover
  • Pages 288
  • Language English