Achieving ISO/IEC 20000 - Why People Matter

by Jenny Dugmore and Shirley Lacy

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  • ISBN10 0580474593
  • ISBN13 9780580474590
  • Publish Date 7 March 2006
  • Publish Status Out of Print
  • Out of Print 9 July 2012
  • Publish Country GB
  • Imprint BSI Standards
  • Edition 2nd Revised edition
  • Format Paperback
  • Pages 91
  • Language English