The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World

by C Britt Beemer and Robert L Shook

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  • ISBN10 6612031573
  • ISBN13 9786612031571
  • Publish Date 1 January 2009
  • Publish Status Active
  • Out of Print 27 September 2011
  • Publish Country US
  • Imprint McGraw-Hill Companies
  • Format eBook
  • Pages 352
  • Language English