Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource
Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship.
- Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources
- Develops understanding of the assessment requirements with clear explanations of all criteria
- Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities
- Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding
- ISBN10 1471847527
- ISBN13 9781471847523
- Publish Date 29 May 2015 (first published 1 January 2015)
- Publish Status Out of Print
- Out of Print 12 October 2021
- Publish Country GB
- Imprint Hodder Education
- Format Paperback
- Pages 312
- Language English