Updated from the 2007 Survey, this latest report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operations, management, business, and customer service. 12 additional key benchmarks are provided in the 2011 update than in the 2007 update. Data is from 2011.
- ISBN10 1583219315
- ISBN13 9781583219317
- Publish Date 7 March 2013
- Publish Status Out of Print
- Out of Print 5 January 2022
- Publish Country US
- Imprint American Water Works Association,US
- Format Paperback (US Trade)
- Pages 78
- Language English