Discover where the real success in business can be found.
What makes some businesses more successful than others? The answer: people. Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive advantage, showing readers that success in today’s globalized business world can be found, not in technology and products, but in an organization’s people.
The third edition includes updated and current information, and features over forty new cases.
- ISBN10 0132974355
- ISBN13 9780132974356
- Publish Date 10 February 2012 (first published 23 February 2006)
- Publish Status Out of Print
- Out of Print 25 June 2013
- Publish Country US
- Imprint Pearson
- Edition 3rd edition
- Format Paperback
- Pages 336
- Language English