Complaints Handling and Avoidance

by Michael Frith

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  • ISBN10 1858113288
  • ISBN13 9781858113289
  • Publish Date 1 June 2004
  • Publish Status Active
  • Publish Country GB
  • Imprint XPL Publishing
  • Edition 2nd edition
  • Format Paperback (US Trade)
  • Pages 168
  • Language English