Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the No Call Law parameters; leave effective and enticing voicemails that get results; get past screeners and get quality referrals; find hot leads; and create callback scripts that close the sale.
- ISBN10 1281222402
- ISBN13 9781281222404
- Publish Date 1 January 2008 (first published 30 November 2007)
- Publish Status Active
- Out of Print 17 February 2015
- Publish Country US
- Imprint For Dummies
- Format eBook
- Pages 272
- Language English