e-CRM: Customer Management Strategies for e-Business - Improving Profitability and Sustaining Customer Relationship Through On-line Channels

by David Reed

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  • ISBN10 1898085943
  • ISBN13 9781898085942
  • Publish Date 15 January 2001
  • Publish Status Active
  • Publish Country GB
  • Imprint Business Intelligence
  • Format eBook
  • Language English