According to the 2008 Small Business Economy report, there are 27 million small businesses in the US, providing half of the nation's non-farm, private real gross domestic product (GDP). These small and medium-sized enterprises (SMEs) face tough operating challenges, particularly in difficult economic times, and quality management is essential to increase bottom-line results, save money and manage risks. ISO 9001 is the most well-known and widely followed quality management standard, and certification to this standard is often a prerequisite before small companies can get the contract to act.
- ISBN10 0080509487
- ISBN13 9780080509488
- Publish Date 27 March 2001
- Publish Status Unknown
- Imprint Butterworth-Heinemann
- Format eBook
- Pages 461
- Language English