From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author.
- ISBN10 0080471390
- ISBN13 9780080471396
- Publish Date 2 July 2007 (first published 11 December 2006)
- Publish Status Unknown
- Imprint Society for Neuroscience
- Format eBook
- Pages 223
- Language English