Coaching is fast becoming one of the key skills in every manager's portfolio, a vital tool for improving the performance and morale of all staff. This book covers every aspect of coaching from the manager's point of view. With numerous case studies and examples of coaching in action, this book is a guide to help all managers looking to develop their staff - and themselves - to their full potential. Sections cover the coaching process itself and the coaching session; the key skills involved; the different approaches the coach can take; the various types of individuals the coach might encounter; and coaching downwards, sideways and upwards in the organisation.
- ISBN10 8120329333
- ISBN13 9788120329331
- Publish Date 1 December 2008 (first published 27 June 2000)
- Publish Status Active
- Publish Country IN
- Imprint PHI Learning
- Format Paperback
- Pages 160
- Language English