Process Reengineering in Action (Richard Chang Collection: Quality Improvement S.)

by Richard Y. Chang

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This text gives practical advice on one of the key management topics of the 1990s. It shows how process re-engineering results from innovating and changing - innovating the way work is done and changing the way people work together to get it done. Using a straight-forward step-by-step approach, this guide contains checklists, informative illustrations and detailed action plans. Designed for any manager wanting to bring about change, this book comes complete with reproducible forms and worksheets, and includes details on evaluating the costs, and benefits, of re-engineering.
  • ISBN10 0749418311
  • ISBN13 9780749418311
  • Publish Date 31 December 1995
  • Publish Status Out of Print
  • Out of Print 23 June 2006
  • Publish Country GB
  • Imprint Kogan Page Ltd
  • Format Paperback
  • Pages 128
  • Language English