This text offers a blend of theory and skills that students can use to become "other-oriented" - mindfully considerate of the thoughts, needs, and values of others. * Other-orietned approach emphasizes the importance of focusing on others to improve interpersonal communication. * In-text exercises "Building Your Skills" help students immediately apply concepts learned. * Diversity is covered via separate chapter (Ch. 4) and "Understanding Diversity" boxes. * NEW! "e-Connections" boxes feature ways in which technology affects interpersonal relationships.
- ISBN10 0205545041
- ISBN13 9780205545049
- Publish Date 8 February 2007 (first published 1 April 1999)
- Publish Status Out of Stock
- Out of Print 23 April 2013
- Publish Country US
- Imprint Pearson
- Edition 5th ed.
- Format Paperback (US Trade)
- Language English