This work draws on examples of teamworking, quality improvement and innovation from 14 British and North American organizations. The 12 UK organizations were national finalists in the 1995 Michelin and Perkins Awards organized by the National Society for Quality through Teamwork (NSQT). the two American companies are global industry leaders which have won or have qualified for the Malcolm Baldrige National Quality Award.
- ISBN10 0304338389
- ISBN13 9780304338382
- Publish Date 11 September 1997
- Publish Status Out of Print
- Out of Print 24 November 2004
- Publish Country GB
- Imprint Cengage Learning EMEA
- Format Paperback
- Pages 272
- Language English