The goal: To be a leader who has an agenda, knows the system inside out, is comfortable with fluidity, and recognizes that the parts do not always fit into an integrated whole.
Schooled to oversee fixed, almost unvarying routines, managers today are unprepared to manage the conflicts in modern work flow relationships. Sayles shows with vivid case studies how middle managers with an in-depth understanding of the organization can resolve the inherent contradictions and ambiguities among design, sales, and manufacturing.
- ISBN10 1439106347
- ISBN13 9781439106341
- Publish Date 11 May 2010 (first published 8 February 1993)
- Publish Status Active
- Publish Country US
- Publisher Simon & Schuster
- Imprint Touchstone
- Format eBook (EPUB)
- Pages 288
- Language English