"The Disciplinary Interview" will ensure you adopt the correct procedures, conduct productive interviews and manage the outcome with confidence. It offers step-by-step guidance on the whole process, including: understanding the legal implications - investigating the facts - presenting the management case - probing the employee's case - diffusing conflict through skilful listening and questioning - distinguishing between conduct and competence - weighing up the alternatives - dismissing or dropping the case; disciplining and improving performance through counselling and training.
- ISBN13 9780852927533
- Publish Date 10 September 1998 (first published 1 March 1996)
- Publish Status Transferred
- Out of Print 5 February 2008
- Publish Country GB
- Imprint Chartered Institute of Personnel & Development
- Edition New edition
- Format Paperback
- Pages 72
- Language English