6 books
Engineering Design for Services: How to Ensure that Products are Designed to Support Servitization
Customer Segmentation for Servitization: How to identify customer groups for service innovation
Experiencing Servitization: What to expect as the transformation journey unfolds
Servitization Contracts: Demystifying financing and contracts for advanced services
Customer Value Propositions for Servitization: A mini-guide for manufacturers seeking to compete through advanced services
Servitization Visioning: How to create an illustrative vision for a manufacturing organisation seeking to compete through services
