Dr Kai Yang

39 books • 1 series

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May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 5 - Customer Value Management

Design for Six SIGMA for Service, Chapter 5 - Customer Value Management (Six SIGMA Operational Methods)

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 11 - Statistical Basics and Six SIGMA Metrics

Design for Six SIGMA for Service, Chapter 11 - Statistical Basics and Six SIGMA Metrics

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 9 - Theory of Inventive Problem Solving (Triz)

Design for Six SIGMA for Service, Chapter 9 - Theory of Inventive Problem Solving (Triz)

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 4 - Customer Survey Design, Administration, and Analysis

Design for Six SIGMA for Service, Chapter 4 - Customer Survey Design, Administration, and Analysis

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 1 - Six SIGMA in Service Organizations

Design for Six SIGMA for Service, Chapter 1 - Six SIGMA in Service Organizations

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 6 - Quality Function Deployment

Design for Six SIGMA for Service, Chapter 6 - Quality Function Deployment

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 7 - Value Engineering

Design for Six SIGMA for Service, Chapter 7 - Value Engineering

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 12 - Theory of Constraints

Design for Six SIGMA for Service, Chapter 12 - Theory of Constraints

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 10 - Design and Improvement of Service Processes--Process Management

Design for Six SIGMA for Service, Chapter 10 - Design and Improvement of Service Processes--Process Management

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 3 - Value Creation for Service Product

Design for Six SIGMA for Service, Chapter 3 - Value Creation for Service Product

May 31, 2005
Cover of Design for Six SIGMA for Service, Chapter 8 - Brand Development and Brand Strategy

Design for Six SIGMA for Service, Chapter 8 - Brand Development and Brand Strategy

Jan 1, 2005
Cover of Design for Six SIGMA for Service

Design for Six SIGMA for Service (Six SIGMA Operational Methods)

Jan 1, 2004
Cover of Multivariate Statistical Methods in Quality Management

Multivariate Statistical Methods in Quality Management

May 31, 2003
Cover of Design for Six SIGMA

Design for Six SIGMA

Jan 1, 2003
Cover of Design for Six SIGMA: A Roadmap for Product Development

Design for Six SIGMA: A Roadmap for Product Development