Six SIGMA Operational Methods Series | Bookhype

Cover of Design for Six SIGMA for Service

Design for Six SIGMA for Service

by Dr Kai Yang

Published 1 January 2005

Cover of Design for Six SIGMA for Service, Chapter 5 - Customer Value Management

Design for Six SIGMA for Service, Chapter 5 - Customer Value Management

by Dr Kai Yang

Published 31 May 2005

Cover of Voice of the Customer: Capture and Analysis

Voice of the Customer: Capture and Analysis

by Dr Kai Yang

Published 1 January 2008