Kurt Van Hoecke is an MVP and managing consultant at Inovativ Belgium. He focuses on the System Center product suite, including Service Manager, Configuration Manager, and Orchestrator. He is the coauthor of System Center 2012 Orchestrator Unleashed, Sams Publishing; System Center 2012 Service Manager Unleashed, Sams Publishing; and a contributor to System Center Service Manager 2010 Unleashed. He provides consultancy, development services, and blogs at www.scug.be/scsm and www.authoringFriday.com.